WNS Global Services, a leading BPM company, is conducting a walk-in interview in Pune for the position of Senior Associate – International Chat & Voice Process (Insurance Domain). This is a great opportunity for candidates with experience in international insurance processes and excellent communication skills to step into a global role with outstanding benefits.
📍 Walk-In Interview Details:
- Company: WNS Holdings
- Role: Senior Associate – International Chat & Voice Process
- Industry: BPO / BPM (Insurance Domain)
- Experience Required: 0 – 3 years (Minimum 1 year in international insurance mandatory)
- Location: Pune
- Date: 11th July 2025
- Time: 11:00 AM – 4:30 PM
- Venue: Tower C, WEIKFIELD IT CITI INFO PARK, Viman Nagar Ave 1, Sakore Nagar, Viman Nagar, Pune, Maharashtra – 411014
- Contact: HR Rudrika – 8983041815
- Email to Apply: rudrika.sawant@wns.com
💼 Job Description:
WNS is hiring for voice and blended process roles supporting international insurance clients (UK/US shifts). Candidates must have minimum 1 year of experience in the insurance industry, preferably in international processes.
✨ Key Responsibilities:
- Handle international customer queries via chat and voice channels.
- Provide professional support to insurance-related requests and claims.
- Work collaboratively in a fast-paced, rotational shift environment.
- Ensure timely and quality responses while maintaining high CSAT.
✅ Eligibility Criteria:
- Experience: 1+ year in insurance processes (International domain)
- Shift: Rotational (UK/US time zones)
- Work Days: 5 days a week, 2 rotational offs
- Cab Facility: Two-way cab provided
- Incentives: Performance-based incentives offered
- Education: Any Graduate
🌟 Why Join WNS?
- Work with a globally recognized BPM leader
- Grow in the international insurance domain
- Stable, full-time employment with structured growth
- Great work-life balance with two offs weekly
- Access to cab and incentive benefits
🔗 How to Apply:
📧 Send your resume to rudrika.sawant@wns.com
📞 Or call HR Rudrika at 8983041815
📍 Walk in on 11th July with your updated CV and valid ID proof
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