WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance, Manufacturing, Media and Entertainment, Professional Services, Retail & Consumer Packaged Goods, Telecom and Diversified Businesses, Shipping and Logistics, Travel and Leisure and Utilities. WNS delivers an entire spectrum of business process management services such as customer care, finance and accounting, human resource solutions, research and analytics, technology solutions, and industry-specific back-office and front-office processes.
We enable our clients to OUTPERFORM by transforming their business processes with domain expertise, partnership approach and global delivery capability. For further information, please visit http://www.wns.com
Important Details :
- Location : Gurugram
- No of Vacancies:01
- Details of Salary: Not Disclosed
- Experience:02-05 years
- Role: Voice / Blended
- Qualification:Any Graduate
Time and Venue
Job description
Responsibilities
- Respond to customer queries in a timely and accurate way, via phone, email
- Identify customer needs and help customers use specific features
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
Open to work in US/UK Shifts
Full time work from office
