Wipro Walk-In Drive: Unlock Exciting Career Opportunities
Wipro, a global leader in technology and consulting, is conducting a walk-in drive on 30 January 2025. This is a fantastic opportunity for graduates and postgraduates from diverse fields to join one of the most prestigious organizations and accelerate their career journey.
Why Work at Wipro?
- Be part of a global organization driving innovation and technological advancements.
- Competitive salary packages and career progression opportunities.
- Exposure to cutting-edge projects and a diverse work culture.
Walk-In Details
- Date: 30 January 2025
- Time: 12.00 PM – 1.30 PM
- Venue: Raheja Mind Space, Tower No. 7, Opp. Airoli Railway Station, Airoli, Navi Mumbai
- Eligibility: Open to graduates and postgraduates from various specializations.
Educational Qualifications
Wipro invites candidates with the following qualifications:
- Undergraduate:
- B.Sc (Any Specialization)
- B.Com (Any Specialization)
- B.A (Any Specialization)
- B.Tech/B.E. (Any Specialization)
- Any Graduate
- Postgraduate:
- M.A (Any Specialization)
- MBA/PGDM (Any Specialization)
- M.Com (Any Specialization)
- PG Diploma (Any Specialization)
- Any Postgraduate
Job description
Requirements – Associate (UK HR operations – Voice Process)
Work Experience – 9-48 months
Summary
- Excellent communication skills are mandatory.
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the SLAs defined in the contract.
- Maintain logs and records of all customer queries as per the standard procedures and guidelines.
Relevant Experience – Minimum 9+ months of experience in international voice process
Category – International customer service
Required Document – Voter id or Passport is mandatory
Working Conditions – Afternoon shift (5 days working). Saturdays and Sundays are fixed off
Transport – One way transport will be provided.
Education Skills – Any graduate – BA, B.Com, B.Sc. (Non-Technical), MA, M.Com, part time MBA, PGDM
Mandate to carry hardcopy of resume, your original ID Card (Aadhaar and PAN)
Don’t Miss Out!
This walk-in drive on 30 January 2025 is your opportunity to join a globally recognized organization and work on impactful projects.
