WALK-IN Interview | Customer Support Associate | Wipro | Pune | 16th August 2025
Are you looking for an exciting opportunity to grow your career with a leading IT services company? Wipro is conducting a Walk-In Interview in Pune for the role of Customer Support Associate (Collections Process). This is a great chance for candidates with strong communication skills and 1-2 years of experience to join a global leader in IT and consulting.
📍 Walk-in Interview Details
- Company: Wipro Technologies
- Role: Customer Support Associate (Voice / Blended)
- Experience: 1 – 2 years
- Salary: ₹3 – 3.5 LPA
- Location: Pune
- Interview Date & Time: 16th August 2025, 10:30 AM – 1:30 PM
- Venue: Wipro Technologies, Plot No.31 MIDC, Hinjawadi Phase 2 Rd, Hinjawadi Rajiv Gandhi Infotech Park, Pune, Maharashtra 411057
💼 Job Description
As a Customer Support Associate – Collections Agent, you will be responsible for:
- Managing enterprise telecom customer accounts via chat & voice-based interactions
- Following up with clients to ensure timely payments and reduce DSO (Days Sales Outstanding)
- Coordinating with finance & billing teams to resolve disputes and clarify invoices
- Handling customer communication in line with agreed billing cycles and terms
- Meeting recovery targets assigned by the process
⭐ Required Skills & Competencies
- Strong written and verbal communication skills with excellent chat etiquette
- Ability to analyze aging reports, DSO calculations, and payment terms
- High attention to detail in recording invoices and payment data
- Proficiency in CRM tools such as SAP, Oracle, Salesforce, or Freshdesk
- Strong time management and negotiation skills
📌 Eligibility
- Education: Any Graduate
- Employment Type: Full Time, Permanent
- Department: Customer Success, Service & Operations
- Industry: IT Services & Consulting
🚀 Don’t miss this opportunity to be a part of Wipro’s growing team in Pune. Prepare well and walk in with confidence!
