Wipro Walk-in Drive On 17th August 2023 For Freshers & Experienced

Wipro Recruitment 2023.Wipro recruiting B.Com,M.Com,B.Sc (non-technical),MA,part time MBA,PGDM,BA for Back Office Operations Position.Wipro Limited (formerly, Western India Palm Refined Oils Limited) is an Indian multinational corporation that provides information technology, consulting and business process services..Eligibility for the Back Office Operations as follows.

Vacancy summary details :

• Company Name:Wipro
• Location :Gurgaon/ Gurugram,Haryana
• Post Name: Back Office Operations
• Qualification: B.Com,M.Com,B.Sc (non-technical),MA,part time MBA,PGDM,BA
• Experience:00-03 Years
• No of Vacancies:01
• Details of Salary:NA
• Opening date for online Application: 12/08/2023
• Mode of application :Walk In
• Time And Venue : 17th August , 11.00 AM – 1.00 PM
  Building 2, Candor Tech Space, IT/ITES,SEZ, Tikri, Sector-48, Gurgaon – 122001
  Contact – Sandeep 

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Job Description/Skills Required

• Summary
• Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
• Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
• Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
• Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
• Follow standard processes and procedures to resolve all client queries.
• Resolve client queries as per the SLAs defined in the contract.
• Maintain logs and records of all customer queries as per the standard procedures and guidelines.
• Relevant Experience
• Any/Basic MS Excel
• Category
  Back office/Data handling or data management
• Working Conditions
  Fixed evening shift (5 days working). Saturdays and Sundays are fixed off.
• Service Agreement
  Applicable for 1 year (Mandatory)
• Note : Mandate to carry your original ID Card and final (Double) vaccination certificate