πΌ Wipro Walk-In Drive | Premium International Voice Process | Noida | 16th July 2025
Wipro, one of India’s leading IT services and consulting firms, is conducting a mega walk-in drive for the Premium International Voice Process role. If you have excellent communication skills and are looking to kick-start or grow your career in international customer service, this opportunity is for you!
π§Ύ Job Overview
π€ Role: International Voice Process β Customer Support (UK/US)
π’ Company: Wipro
π Location: Noida (Work Location: Gurgaon)
π₯ Openings: 100
π Experience: 0 β 4 Years (Freshers welcome)
πΌ Industry: IT Services & Consulting
π
Employment Type: Full Time, Permanent
π― Department: Customer Success, Service & Operations
ποΈ Category: Voice / Blended β Premium International Process
π Shift Timings: Day/Night Rotational Shifts
π
Work Days: 5 Days a Week (Work from Office)
π Walk-In Drive Details
π Date: 16th July 2025
π Time: 11:30 AM β 2:00 PM
π Venue:
Wipro, Tech Boulevard
Sector 127, Noida
π Contact: Yatharth Srivastava
π Note: Carry hard copies of your updated resume and a valid ID proof.
π Job Responsibilities
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Handle inbound calls from international customers (UK/US)
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Provide prompt and accurate responses ensuring customer satisfaction
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Adhere to productivity metrics like handle time, first call resolution, etc.
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Document queries/issues and follow-up if needed
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Maintain service levels as per SLAs
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Support quality initiatives and continuous process improvements
β Eligibility Criteria
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Graduates from: B.Com, B.A, BBA, BCA, BHM, B.Sc (excluding IT, Stats, Math Hons., Eco. Hons.)
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Experience: 0β36 months (Freshers & experienced both can apply)
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MBA, BE/B.Tech Graduates: Only if they have minimum 6 months international BPO experience
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B.Tech/MBA Freshers are NOT eligible
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Strong communication skills in English
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Flexibility to work in rotational shifts
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Basic proficiency in MS Office & computer systems
π Why Join Wipro?
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Attractive performance-based incentives
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Clearly defined career roadmap and promotion cycle
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Skill development programs and learning opportunities
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Collaborative, diverse, and dynamic team environment
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Balanced work-life with 5-day work week
π If you’re passionate about delivering exceptional customer experience and want to work in a globally recognized organization, walk in and grab your chance to build a promising career with Wipro!