Wipro Walk-In Drive for Freshers | IT Helpdesk Roles | 28th January 2025
Are you ready to begin your career in IT with one of the world’s leading technology companies? Wipro, a global leader in IT services, is conducting a Walk-In Drive for Freshers on 28th January 2025 for IT Helpdesk roles. This is a perfect opportunity to join a dynamic team and grow in the ever-evolving tech industry.
Why Choose Wipro?
- Renowned as a global IT services leader.
- Employee-centric culture with abundant learning opportunities.
- Access to state-of-the-art technology and global projects.
- Comprehensive training programs for freshers to excel in their roles.
Job description
** WALKIN DRIVE for Graduate FRESHERS for IT Service desk on 28th-Jan-2025 / 10 am – 1 pm onwards **
Please carry a government id proof & updated CV.
Criteria :Must be an graduate fresher ( with all graduation marksheets)
- Should be comfortable to work in rotational shifts ( including night shifts )
- Excellent English communication skills and technical skills.
- Should be okay to work from office.
Responsibilities:
1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
3. Identify and escalate tickets requiring urgent attention and action
4. Log all contacts and document all the activities and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requests
Transport facility ( one way cabs will be provided )
