Wipro Walk-In Drive – 50 Openings for Graduates & Postgraduates – 18th March 2025
Looking to kick-start or advance your career with a globally recognized company? Wipro is conducting a Walk-In Drive on 18th March 2025 for BA, B.Com, B.Sc. (Non-Technical), MA, M.Com, Part-Time MBA, and PGDM graduates. With 50+ openings, this is an excellent opportunity to join a leading global organization and grow your career in business operations and support roles.
Why Wipro?
Wipro is one of the world’s leading IT and business process management companies, known for its employee-centric culture, growth opportunities, and commitment to innovation. Working at Wipro gives you access to industry-leading training, global projects, and a clear career progression path.
Job Details:
✅ Company: Wipro
✅ Role: Business Operations & Support Roles
✅ Qualification: BA, B.Com, B.Sc. (Non-Technical), MA, M.Com, Part-Time MBA, PGDM
✅ Experience: 1–3 years (Freshers and Experienced Welcome)
✅ Openings: 50+
✅ Location: Raheja Mind Space, East Tower No. 7, Opp. Airoli Railway Station, Airoli, Navi Mumbai
✅ Date: 18th March 2025
✅ Time: 12:00 PM – 2:00 PM
Job description
Requirements – Associate (Process: UK HR operations – Semi – Voice process)
Work Experience – 06-36 months
Summary
- Excellent communication skills are mandatory.
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the SLAs defined in the contract.
- Maintain logs and records of all customer queries as per the standard procedures and guidelines.
Relevant Experience – Minimum 6 months of experience in international customer service domain
Category – International Voice /Customer query handling or data management
Working Conditions – Afternoon shift (5 days working). Saturdays and Sundays are fixed off
Transport – One way transport will be provided.
Education Skills – Any graduate – BA, B.Com, B.Sc. (Non-Technical), MA, M.Com, part time MBA, PGDM
Work Location – Airoli
Mandate to carry hardcopy of resume, your original ID Card (Aadhaar and PAN)
