Wipro Released Job Openings On 29/12/2022.Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Thierry Delaporte is serving as CEO and managing director of Wipro since July 2020.Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Wipro s Recruitment 2022 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Wipro Recruiting B.Com/BA/BBA with 00-01+Years Experience for Customer Service Representative Position.Complete Details for the Customer Service Representative follows.
Important Details :
- Location :New Delhi, Gurgaon/Gurugram, Delhi / NCR
- No of Vacancies:Not Disclosed By Recruiter
- Details of Salary:Not Disclosed
- Opening date for online Application:29/12/2022
- Mode of application :Online
Job Description/Skills Required
- 1. Customer Service through calls, chats and emails. 2. Ensure timely and accurate Service Delivery at defined productivity levels. 3. Build client and domain knowledge to be able to deliver a resolution on the first conversation. 4. Ensure adherence to Client Service Level Agreement (SLAs) s Like Customer Satisfaction, Service Level, Handle Time and Customer Efforts. 5. Maintain internal and client level delivery quality on calls, chats and email conversations. 6. Execute issue/ query resolution and ensure proper documentation and follow up. 7. Identify, share and support operational improvements. Roles and Responsibilities 1. Experience 0-2 years. 2. Excellent communication skills. 3. Should be flexible to work in rotational shifts. 4. Proficient in computer usage and basic knowledge of MS Office. 5. Define career road map with offers growth opportunity. 6. Performance based incentive program. 7. Investment in talent development and skills enhancement. 8. Life balance with 5 day work week. 9. Collaborative environment with best in class professionals.
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