🌐 Wipro Mega Walk-In Drive | International Premium Voice Process | Freshers & Experienced | Noida – 4th August 2025
🚨 Wipro is conducting a Walk-In Interview for the position of Customer Service Representative (International Voice Process) in Noida/Gurgaon. This is a golden opportunity for fresh graduates and experienced professionals (0–2 years) looking to build their careers in the IT & Consulting industry.
Join Wipro and be part of a global organization offering a 5-day work week, performance-based incentives, and clear growth opportunities.
📅 Walk-In Drive Details:
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Date: 4th August 2025
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Time: 11:30 AM to 2:30 PM
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Venue: Wipro, Tech Boulevard, Sector 127, Noida – 201313
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Contact Person: Yatharth Srivastava
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Email to Apply Directly: yatharth.srivastava1@wipro.com
(Use subject line: “Application for CSR – Voice Process”)
🧩 Job Overview:
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Company: Wipro
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Role: Customer Service Representative – Voice (International)
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Job Location: Gurgaon
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Employment Type: Full Time, Permanent
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Experience: 0 – 2 Years (0–30 months)
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Salary: ₹1.25 – ₹2.75 LPA
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Work Mode: Work from Office – 5 Days a Week
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Shifts: Rotational (24×5)
🔍 Key Responsibilities:
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Handle inbound international customer calls efficiently.
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Ensure service delivery is timely and within productivity benchmarks.
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Achieve SLA targets such as CSAT, handle time, and service quality.
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Handle voice, email, and chat support with accuracy and empathy.
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Maintain internal quality standards and customer satisfaction.
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Document customer interactions and follow-ups properly.
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Identify areas for process improvement and escalate if needed.
🎯 Required Skills:
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Excellent spoken English communication skills.
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Proficiency in using computers and MS Office tools.
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Willingness to work in rotational shifts.
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Customer-centric mindset and ability to solve problems quickly.
🎓 Eligibility Criteria:
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Graduation: B.A, B.Com, BBA, BCA, BHM, B.Sc (Except B.Sc IT, Stats, Math Hons., and Eco. Hons.)
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Experience: Freshers and up to 2 years of BPO/Voice Process experience.
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MBA, BE/B.Tech Graduates: Should have at least 6 months of prior BPO experience.
🌟 Why Join Wipro?
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Competitive salary with performance-based incentives
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Clear career growth path and training programs
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Healthy work-life balance (5-day work week)
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Vibrant and collaborative team culture
📩 How to Apply?
Interested candidates can walk in directly on 4th August or send their resume to:
📧 yatharth.srivastava1@wipro.com
👉 Subject: Application for CSR – Voice Process
