Are you looking to start or grow your career in customer support with a global leader? Wipro is hiring for International Voice Process roles at its Gurugram office. If you have excellent communication skills and a passion for customer service, this is your opportunity!
📍 Walk-In Interview Details
- Company: Wipro
- Role: Customer Service Representative – International Voice Process
- Experience: 0 – 3 Years
- Salary: ₹1.25 – ₹2.25 LPA
- Date: 6th August 2025
- Time: 12:00 PM – 2:30 PM
- Venue:
Techspace Tikri, Sector 48
Building Tower 2, Gurugram – 122001
Contact Person: Meghna Sharma
🎯 Who Can Apply?
- Freshers with excellent spoken English
- Candidates with 0–30 months of relevant experience in international voice process
- Must be willing to work in rotational shifts
- Graduates only (refer to education criteria below)
📋 Job Description – Voice Process (Inbound)
- Handle customer service calls for global clients
- Ensure timely and accurate service delivery
- Deliver first call resolution (FCR) and ensure customer satisfaction
- Meet SLAs: handle time, quality, effort, and service level
- Resolve queries and issues with documentation and follow-ups
- Collaborate in a fast-paced, professional environment
- Work across calls, chats, and emails as required
🎓 Eligibility Criteria – Education
- Accepted: B.Com, B.A, BBA, BCA, BHM, B.Sc (except B.Sc IT, Stats, Math Hons, Eco Hons)
- Not accepted without experience: MBA (Full-Time), BE, B.Tech (minimum 6 months BPO experience required)
💡 Why Join Wipro?
- 5-day work week (Work from Office)
- Both-side transport provided
- Performance-based incentives & growth roadmap
- Career development, training & upskilling programs
- Friendly and collaborative work culture
- Flexible 24×5 rotational shifts
🚀 Kickstart Your Career with a Global IT Giant!
Whether you’re a graduate looking for your first job or an experienced professional aiming to grow, this Wipro walk-in drive offers a career-defining opportunity in customer support with global exposure.
📌 Pro Tip: Arrive on time with your updated resume and valid ID proof. Dress professionally and be prepared for voice & communication tests.
Post published by: capage.in – India’s leading platform for job alerts, career opportunities, finance hiring news, and trending walk-ins.
