Wipro Freshers And Experienced Walk In On 12th Jan 2024

• Wipro Walk in Interview’s for Associate/Team Member (AA – Voice)- UK Shift For Gurgaon
• Looking for International Voice background-Freshers are also welcome with excellent communication skills.
• Educational Qualification : Any Graduate (Non-Tech-BA, BBA, BCA, B.com, BSC, Part time-MBA) B.Tech & M.Tech are not eligible for this role
• Exp : 0-2 Years (International Voice Process)
• Job Location : Gurgaon (Udyog Vihar)
• Shift Timing : 12.00 PM to 12.00 AM (UK Shift)-Any 9.5 Hours shift in between
• 05 Days working & one side transport only

Associate/Team Member (AA – Voice)- UK Shift For Gurgaon

• Maintains quality service by enforcing quality standards, analyzing, and resolving client’s problems, and recommending system improvements.
• Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results.
• Adhere compliance and generate control reports.
• Generate statutory reporting per country requirement.
• Audit Management – Active participation in internal/external audits
• Escalation management
• Generating scheduled/ ad-hoc reports

Essential Hiring Skills

• Excellent Communication Skills
• Understanding of UK Saving and Retirement plans
• Proficient in MS-Office (preferably Excel)
• Project management
• Quality management
• Results driven
• Foster teamwork
• Giving feedback

Trainable Skills:

• Neutral Voice and Accent and call management
• UK Saving and Retirement Industry Skills
• Process Knowledge