Tech Mahindra Released Job Openings On 22/12/2022.Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra is a US$6.0 billion company with over 158,000 employees across 90 countries. Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Tech Mahindra s Recruitment 2022 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Tech Mahindra Recruiting Any Graduate with 00-05+Years Experience for Online Escalation Associate Position.Complete Details for the Online Escalation Associate follows.
Important Details :
- Location : Thane, Navi Mumbai, Ulhasnagar, Kalyan/Dombivli
- No of Vacancies:Not Disclosed
- Details of Salary:₹ 50,000 – 3,00,000 P.A.
- Opening date for online Application:22/12/2022
- Mode of application :online
Job Description/Skills Required
- Proactively attend all the queries, complaints, requests across the company’s social media
- Platforms
- Raise issues to the concerned teams and follow up for resolutions
- Proactively and continuously keep the customer and stakeholders informed about the status of the problem
- High level of individual discretion to ensure customer satisfaction and business success
- Build credibility with customers by empathizing with their problem in words, proactively understand their needs and respond promptly
- Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely
- Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions
Click here for Official notification and Apply
