💼 Tata Croma – Walk-In for Customer Service Specialist (Sales)
Are you passionate about sales and customer service? Tata Croma is hiring for the role of Customer Service Specialist in Chennai. If you are enthusiastic about retail sales, customer engagement, and ensuring customer satisfaction, this could be the perfect role for you.
📍 Interview Details:
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📅 Date: 21st April 2025
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🕥 Time: 9:30 AM – 5:30 PM
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📌 Venue:
Tata Croma,
Khanna Building, AA/5, 2nd Ave,
Lapis Lagoon, AA Block,
Shanthi Colony, Anna Nagar,
Chennai, Tamil Nadu 600040 -
📞 HR Contact: Adithya Priyan K – +91 9606556938
👨💼 Role: Customer Service Specialist (Sales)
📍 Location: Chennai
💼 Department: Retail Sales
🧑💼 Experience: Freshers & Experienced
⏱️ Employment Type: Full-time | Work from Office
💸 Salary: Competitive (based on experience)
🔧 Key Responsibilities:
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Customer Interaction: Greet every customer within 10 feet and ensure excellent sales service.
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Guest Sales: Ensure 100% guest sales is followed in all customer interactions.
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Complaint Management: Resolve customer complaints efficiently and escalate when needed.
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Post-Sales Support: Ensure timely follow-up for installation, repairs, and free gifts.
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Store Display: Maintain product displays as per merchandising guidelines.
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Stock Management: Ensure accurate ticketing and stock counts.
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Customer Data Management: Maintain accurate customer data for follow-ups.
✅ Preferred Candidate Profile:
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Strong interpersonal skills and ability to build rapport with customers.
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Passionate about retail sales and providing excellent customer service.
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Ability to resolve customer issues and complaints effectively.
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Self-motivated and goal-oriented with a keen interest in learning new products and services.
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Flexible and willing to work in a dynamic retail environment.
📄 Documents to Carry:
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2 copies of your updated resume
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Passport-size photos
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Aadhar card (original + 1 photocopy)
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Educational and experience certificates (if any)
🌟 Why Work with Tata Croma?
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Work with a trusted brand in the retail industry.
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Competitive compensation and benefits.
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Opportunities for growth in a customer-centric environment.
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Continuous learning and product knowledge updates.
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Be part of a dynamic and customer-focused team.
