TCS Walk-in Drive 2026 | Command Center Associate (IT Command Centre Agent) | Chennai | 3–8 Years Experience
Tata Consultancy Services (TCS) is conducting a Walk-in Drive for experienced professionals for the role of Command Center Associate (IT Command Centre Agent) in Chennai. This opportunity is ideal for candidates with 3–8 years of experience in IT Infrastructure Monitoring, Incident Management, Batch Operations, and ITIL processes. Join one of India’s leading global IT services companies and work in a dynamic enterprise IT operations environment.
About Tata Consultancy Services (TCS)
Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions. A part of the Tata Group, TCS operates in over 50 countries, delivering innovative technology solutions across industries. The company is renowned for its strong learning culture, global career opportunities, cutting-edge technologies, and employee development programs.
Job Overview
| Particulars | Details |
|---|---|
| Company | Tata Consultancy Services (TCS) |
| Job Role | Command Center Associate (IT Command Centre Agent) |
| Experience | 3–8 Years |
| Employment Type | Full-Time, Permanent |
| Job Location | Chennai |
| Industry | IT Services & Consulting |
| Department | IT & Information Security |
| Role Category | IT & Information Security |
| Openings | 20 |
Eligibility Criteria
| Qualification | Experience |
|---|---|
| B.Sc., B.Tech/B.E., BCA (Any Specialization) | 3–8 Years |
Required Skills
- Strong knowledge of ITIL processes and IT service management best practices.
- Experience in IT Infrastructure Monitoring and alert triaging.
- Hands-on experience with ticketing systems and incident management.
- Experience in Control-M and TWS (Tivoli Workload Scheduler) batch job operations.
- Knowledge of Mainframe Batch Operations and JCL (Job Control Language).
- Good analytical and troubleshooting skills.
Good to Have
- Knowledge of scripting or automation tools.
- Data analysis skills.
- Experience in process improvement and operational monitoring.
Key Responsibilities
- Monitor IT infrastructure and enterprise applications to ensure system availability and performance.
- Monitor application batch jobs using TWS and Control-M, and take appropriate remedial actions.
- Respond promptly to infrastructure alerts and incidents by following established operational procedures.
- Troubleshoot IT issues and coordinate with technical teams for timely resolution.
- Escalate critical incidents to senior support teams whenever required.
- Maintain accurate incident logs, reports, and operational documentation.
- Collaborate with infrastructure, application, and support teams to ensure smooth IT operations.
- Participate in training sessions and continuously enhance technical knowledge.
Walk-in Interview Details
| Particulars | Information |
|---|---|
| Interview Date | 18th July 2026 |
| Time | 9:30 AM – 12:30 PM |
| Venue | TCS Magnum, Module-4, Chennai One IT SEZ Phase-2, 200 Feet Radial Road, MCN Nagar Extension, Pallavaram, Thoraipakkam, Chennai, Tamil Nadu – 600097 |
Documents to Carry
Candidates should bring the following documents:
- Updated Resume/CV
- Government-issued Photo ID Proof
- Educational Certificates and Marksheets
- Experience Certificates
- Latest Salary Slips
- Current CTC Details (if applicable)
- Passport-size Photographs
Why Join TCS?
- Opportunity to work with one of the world’s leading IT services companies.
- Exposure to enterprise-level IT infrastructure and operations.
- Work on advanced monitoring, incident management, and automation technologies.
- Continuous learning through TCS training and certification programs.
- Excellent career growth opportunities in IT Infrastructure and IT Operations.
- Collaborative work culture with global project exposure.
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