✉️ Tata Capital Walk-in Drive | Email Officer | Mumbai, Thane, Navi Mumbai | 29 July – 7 August 2025
🌟 Tata Capital Limited is conducting a walk-in interview for the position of Email Officer in Mumbai, Thane, and Navi Mumbai. If you have 1 to 3 years of experience in email support (non-voice process) and are looking for a permanent on-role opportunity, this is the right time to apply!
📍 Walk-in Details
🗓 Date: 29th July – 7th August 2025
🕘 Time: 9:30 AM – 5:30 PM
🏢 Venue:
Tata Capital Limited,
B-Wing, 4th Floor, Lodha I-Think Techno Campus,
Pokhran Road No.2, Thane (West) – 400607, India
📞 Contact: Pushpa Koli | Mobile: 8657416676
📧 Email: pushpa.koli@tatacapital.com
👨💼 Position: Email Officer (Non-Voice Process)
🕒 Experience: 1 – 3 Years
🎓 Education: Any Graduate
💼 Employment Type: Full-Time, Permanent
🏢 Industry Type: NBFC (Non-Banking Financial Company)
📌 Work Location: Mumbai, Thane, Navi Mumbai
💰 CTC: ₹2 – ₹5 LPA
🧾 Job Description
As an Email Officer, you’ll handle customer interactions and queries via email in a professional and efficient manner. Prior experience in an NBFC or banking email support role is preferred.
🛠️ Required Skill Set:
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Strong written communication in English
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Ability to draft professional email responses
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Good typing speed and accuracy
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Working knowledge of MS Office, especially Excel and Word
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Quick learner of products and processes
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Positive attitude, team player, and customer-focused mindset
🔧 Roles and Responsibilities:
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Respond to customer emails with empathy and accuracy
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Maintain timely responses and resolution as per service guidelines
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Document all customer interactions accurately
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Escalate unresolved issues appropriately
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Conduct follow-ups with internal teams
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Gather and update customer information in the system
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Outbound emails/calls when required for follow-up
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Take customer feedback to improve processes
✅ Who Can Apply:
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Graduates with 1–3 years of email customer service experience
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Immediate Joiners or those with 0–30 days notice period
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Candidates with NBFC/Banking domain experience preferred
🚀 Why Tata Capital?
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Be part of a respected Tata Group company
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On-role permanent opportunity
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Great work environment and career growth
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Opportunity to serve a reputed financial brand
📌 Pro Tip: Carry your updated resume, valid ID proof, and be prepared for a written test or typing test during the interview.
