Join Tata AIG – A Leading General Insurance Company!
Tata AIG General Insurance is conducting a Walk-in Drive on 3rd & 4th February 2025 to hire Customer Service Executives. If you are a fresher or an experienced professional looking for a career in the insurance sector, this is your chance to work with a trusted industry leader.
Job description
Role & responsibilities:
Greeting and direct customers
- Proven skills in handling customers with tact through different modes of communication e-mail / telephonic Should be able to handle inbound calls resolving customer queries.
- Answer customers questions about specific products/services.
- Must possess a soft calm personality to handle escalations and irritable customers.
- Will be required to provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth.
- Take ownership of customers issues and follow problems through to resolution.
- Liaising with various stakeholders in the organization to ensure that customer complaints
are resolved quickly and effectively. Improving brand image on complaints.
Preferred candidate profile :
Experience: Minimum 1 to 3 years into Customer Service.
Insurance/Call Center Experience back ground would be an added advantage
Minimum Graduate qualification preferred.
Excellent written and verbal communication skills
Mandatory Languages known – Telugu , Hindi and English.
Interested Candidates can share your resume to
Menta.Vasundharalahari@tataaig.com subject as Customer Service Executive -Hyderabad
Preferably Immediate Joiners and who are serving notice period
Walk-In Interview: 03rd Feb 2025 to 04th Feb 2025
Registration till 11am
6th floor Tata AIG GIC Ltd,
Imperial Towers, Land Mark -Next to Ameerpet Metro Station, Above South India Shopping Mall, Hyderabad 500016.
