Tata AIG General Insurance Company Limited is a joint venture between the Tata Group and the American International Group (AIG). Tata AIG General Insurance Company Limited celebrated 18 years of service this year (2019) since it commenced operations on January 22, 2001. The company has made a mark in the industry by launching several innovative products and services over the years. Under its two main business verticals i.e. Consumer Lines and Commercial Lines, Tata AIG General Insurance Company Limited offers an extensive range of General Insurance covers that cater to various individual and business insurance needs
Vacancy summary details :
- Company Name: TATA AIG General Insurance
- Location :Hyderabad( Ameerpet )
- Post Name: Customer Service
- Qualification: Any Graduate
- Experience:00-03+Years
- No of Vacancies:01
- Details of Salary: ₹ 1.5-3.5 L P.A.
- Opening date for online Application: 25/04/2024
- Mode of application : Online
Job description
Role & responsibilities:
Greeting and direct customers
- Proven skills in handling customers with tact through different modes of communication e-mail / telephonic Should be able to handle inbound calls resolving customer queries.
- Answer customers questions about specific products/services.
- Must possess a soft calm personality to handle escalations and irritable customers.
- Will be required to provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth.
- Take ownership of customers issues and follow problems through to resolution.
Liaising with various stakeholders in the organization to ensure that customer complaints are
resolved quickly and effectively. Improving brand image on complaints.
Preferred candidate profile :
Experience: Minimum 0 to 3 years into Customer Service.
Insurance back ground would be an added advantage
Minimum Graduate qualification preferred.
Excellent written and verbal communication skills
Languages known – Telugu , Hindi and English.
Interested Candidates can share your resume to
Menta.Vasundharalahari@tataaig.com subject as Customer Service -Hyderabad