Sutherland is a global BPM (Business Process Management) and IT services company providing customer support, digital transformation, and back-office solutions. It serves clients across industries like banking, healthcare, telecom, and e-commerce.
Key Highlights:
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Presence in multiple countries worldwide
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Expertise in customer support (voice & non-voice), chat, and back-office
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Good platform for freshers to start careers in BPO sector
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Offers night shift allowances and cab facilities
Walk-In Job Details (Table Format)
| Category | Details |
|---|---|
| Role | Chat Support (Non-Voice Process) |
| Experience | 0 – 1 Year (Freshers + Experienced) |
| Qualification | Graduation Not Required |
| Salary | ₹2.25 LPA – ₹3.0 LPA |
| Job Type | Full-Time, Permanent |
| Work Mode | Work from Office |
Interview Details
| Details | Information |
|---|---|
| Dates | 23rd – 25th March 2026 |
| Time | 11:30 AM – 2:30 PM |
| Venue | A1 Block, Ground Floor, Sutherland Global Services, Gateway Office Parks, Perungalathur, Chennai – 600063 |
| Landmark | Opposite Perungalathur Railway Station |
| Contact Person | Bharani (7695999758) |
Job Responsibilities
| Area | Responsibilities |
|---|---|
| Customer Support | Handle customer queries via chat (non-voice) |
| Problem Solving | Resolve issues quickly and accurately |
| Typing Skills | Maintain good typing speed & accuracy |
| Communication | Provide clear written responses to customers |
Eligibility Criteria
| Requirement | Details |
|---|---|
| Experience | Freshers & experienced candidates |
| Joining | Immediate joiners preferred (March joining) |
| Skills | Good communication (written), basic computer knowledge |
| Shift | Rotational shifts (mostly night shifts) |
| Work Week | 5 days working |
Benefits
| Benefits |
|---|
| Two-way cab facility (up to 25 km radius) |
| Night shift opportunity |
| Stable BPO career growth |
Selection Process
| Stage | Details |
|---|---|
| Step 1 | HR Interview |
| Step 2 | SD Panel Interview |
| Step 3 | Voice/Communication Assessment |
Important Instructions
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Mention “Bharani HR – 7695999758” on top of your resume
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Walk-in is face-to-face only
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No fees required (beware of fraud)
Summary Insight
This opportunity is ideal for:
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Freshers looking for quick job entry
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Candidates interested in non-voice/chat support roles
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Those comfortable with night shifts & work from office
