📢 Sutherland Walk-In Drive | International Voice Process | Hyderabad (Uppal) | 19th May 2025
Looking for a great opportunity in the BPO sector? Sutherland is hiring freshers and experienced candidates for its International Voice Process based in Hyderabad (Uppal). Join a global company and kickstart your career with attractive salary and growth prospects.
📅 Interview Details
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Date: 19th May 2025
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Time: 9:30 AM – 5:30 PM
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Venue: NSL Arena Building, Uppal, Ramanthapur Road, Hyderabad
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Contact: Mani Deep – 9949871252
💼 Job Details
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Position: International Voice Process Executive
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Experience: 0 – 3 Years
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Salary: ₹3 – 3.5 LPA
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Industry: BPM / BPO
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Employment Type: Full-Time, Permanent
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Location: Hyderabad (Uppal)
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Education: Any Graduate
🔎 Key Responsibilities
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Provide friendly and efficient support to international customers.
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Resolve reservations issues such as cancellations, alterations, and complaints.
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Take ownership of customer issues until resolution or escalation.
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Follow standard workflows to handle losses and claims.
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Communicate empathetically and professionally in all interactions.
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Escalate urgent and sensitive matters appropriately.
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Research and troubleshoot user issues with available resources.
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Report product/process issues impacting customer experience.
👤 Who Should Attend?
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Fresh graduates looking to start a career in international voice BPO.
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Experienced professionals with up to 3 years in customer support or voice process.
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Candidates with good English communication skills and empathy.
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Individuals ready to work in a fast-paced, dynamic environment.
📌 Important Note
Please carry a updated resume and valid ID proof to the venue. Reach out to Mani Deep (9949871252) for any assistance.
