Sutherland is hiring for International Voice Process roles in Mumbai and Navi Mumbai locations. Freshers with excellent communication skills are encouraged to apply for this opportunity to work with global clients in a dynamic customer support environment.
Job Details
| Category | Details |
|---|---|
| Company | Sutherland |
| Job Role | Customer Success Associate |
| Process | International Voice Process |
| Industry Type | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Employment Type | Full Time, Permanent |
| Experience | 0 – 3 Years |
| Salary | ₹2.5 – ₹4.5 LPA |
| Job Locations | Mumbai, Navi Mumbai, Thane |
| Openings | 15 |
Walk-In Interview Details
| Details | Information |
|---|---|
| Interview Date | 20 May 2026 |
| Time | 02:30 PM – 05:30 PM |
| Venue | Sutherland Global Service, 5th Floor, Liberty Tower, Reliable Plaza, Airoli, Navi Mumbai |
| Contact Person | HR Afreen |
| Contact Number | 8097597439 |
Compensation & Benefits
- Salary: ₹18,000 – ₹40,000 per month (based on experience)
- ₹3,500 Travel Allowance
- ₹2,750 Performance Based Incentives (PBI)
- Joining Bonus up to ₹20,000 (based on shortlisted process)
- One-way cab facility for night shifts (within 25 KM)
- Communication & soft-skills training
- Exposure to international clients
- Employee engagement activities and themed events
Key Responsibilities
- Handle international customer queries
- Provide timely issue resolution
- Maintain professional communication
- Coordinate with internal teams
- Prepare daily and weekly reports
Eligibility Criteria
- Freshers and experienced candidates can apply
- Undergraduate / Graduate / Postgraduate candidates are eligible
- Excellent verbal and written English communication required
- Flexible for rotational and night shifts
- Comfortable working from office
- Immediate joiners preferred
Documents to Carry
- 1 Copy of Updated Resume
- Government ID Proof
- Mention “Afreen HR” on top of the resume
Important Instructions
Candidates should share their resume on WhatsApp with the message:
“Interested in International Voice Process”
Contact Details
- HR Afreen – 8097597439
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