Wipro Released Job Openings On 31/07/2023.Wipro Limited (formerly, Western India Palm Refined Oils Limited) is an Indian multinational corporation that provides information technology, consulting and business process services…Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details are provided below.
Wipro Vacancy Details:
Wipro is inviting applications for Any Graduate with 00-03 years experience for Customer Success Associate position.
Important Details :
- Location :Mumbai
- No of Vacancies:NA
- Details of Salary:2-3.25 Lacs P.A.
- Opening date for online Application: 31/07/2023
- Mode of application :Online
- Contact : Interested candidates can share resume on mahima.rahuja@wipro.com
Related Jobs: Permanent Work From Home Job Opportunity For Freshers & Experienced At Tech Mahindra
Job Description/Skills Required
- PRINCIPAL RESPONSIBILITIES:
- Work on the various front offices client tools as required for the specific queues and provide customer service through calls.
- Understand customer queries received through calls and act accordingly.
- Maintain a healthy and clean work environment & adhere to company policies and procedure.
- Continuous up gradation of process knowledge as required.
- CRITICAL SKILLS REQUIRED:
- Excellent communication skills.
- Comprehension – Ability to clearly understand the problem statement
- Composition: – Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter.
- Voice & Accent: – Neutral Accent & Excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
- Strong customer service focus: – Ability to empathize with the customer – Prioritizing customer needs
- Desired skills: –
- Self-Discipline
- Learning and decision making
- Patience and action oriented
- Technical skills: –
- Basic Working knowledge of Computer &
- Knowledge of desktop computer system
- CANDIDATE SPECIFICATION:
- Must have
- Graduate / Undergraduate can apply (Not Eligible – MBA/PG/BE/BTech /MCA/BSc IT, Certified professional lawyer, CAs,).
- Comprehension skills to understand & communicate with all customers effectively.
- Telephone etiquette.
Apply here For detailed information
Katta Karthik
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