Statestreet HCL Released Job Openings On 22/06/2023..Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Statestreet HCL HCL s Recruitment 2023 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Statestreet HCL hiring BSc/B-Tech in Computer Science or any Technical Graduate for IT Desktop Support Engineer position.
Important Details :
- Location : Pune
- No of Vacancies:NA
- Details of Salary:NA
- Opening date for online Application:22/06/2023
- Mode of application :Walkin
- Time and Venue: 23 June , 10.30 AM – 1.00 PM
Statestreet HCL HCL Services Pvt. Ltd 1st Floor | Mekong Building, Rajiv Gandhi Info Park, Phase 2 Marunji, Hinjawadi Pune, Maharashtra- 411057Contact – Apeksha Jain & Dhiraj Rathod
See Also : Work From Home : Tata Consultancy Services Video Mode Interview On 23rd June 2023
Job Description/Skills Required
- Monitoring and managing desktop support, and VIP support functions to ensure optimal service.
- Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
- Address user tickets regarding hardware, software, and application issues.
- Walk customers through installing applications and computer peripherals.
- Ask targeted questions to diagnose problems.
- Guide users with simple, step-by-step instructions.
- Conduct remote troubleshooting.
- Test alternative pathways until you resolve an issue.
- Record technical issues and solutions in logs.
- Direct unresolved issues to the next level of support personnel.
- Follow up with clients to ensure their systems are functional.
About Company: Statestreet HCL HCL Limited, d/b/a HCLTech, is an Indian multinational information technology services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees.
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