Tata Consultancy Services(TCS) Released Job Openings On 26/01/2023.Tata Consultancy Services is an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It is a part of the Tata Group and operates in 150 locations across 46 countries..Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Genpact s Recruitment 2023 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Tata Consultancy Services(TCS) Recruiting Graduate with 10-20+years experience for Product Support Lead position.Complete Details for the Product Support Lead as follows.
Important Details :
- Location : Pune
- No of Vacancies:Not Disclosed
- Details of Salary: Not Disclosed
- Opening date for online Application: 26/01/2023
- Mode of application :Online
- Interested professionals who are available on 27th January 2023 Mail Resume to HR ayushi.dedhia@tcs.com
Job Description/Skills Required
- Understand the requirements and engage with all stakeholders Understand Product industry and trends Establish a plan and monitor its progress Ensure On-time service delivery Ensure process compliance Ensure high level of customer satisfaction and customer experience Prepare/ verify important documentation of various process/activities Automate and implement standard processes Identify best practices and implement SOP documentation Identify and assign appropriate roles to team Members Set reasonable, challenging and clear performance goals for direct reports, monitor performance and give appropriate feedback. Support and provide guidance for the teams for achieving personal and professional goals. Track competency gaps existing among team members and ensure that relevant learnings and appropriate tasks are identified. Customer Escalation management Drive operational and behavioral goals within the team Capacity management and monitoring Issue Volume analysis and trends
