The Muthoot Group is a leading business conglomerate that has successfully expanded, in each and every town, across the nation. The Group has 20 diversified business divisions and 5443+ branches with a global presence across USA, UK, UAE, Costa Rica, Sri Lanka and Nepal. The Group serves over 2.5 lakh customers every single day through its network of branches. Till date, the Group has served over 70 crore customers, including repeat customers.
Vacancy Details:
- Job Role: – Customer Success, Service & Operations
- Qualification: Any Graduate
- Experience: 00-03 years
- Location:Faridabad, Gurugram, Delhi / NCR
- Salary:1.75-2.5LPA
- Openings:50
Time and Venue:
Job description
JOIN THE WINNING TEAM…!!!
The Muthoot Group is hiring fresher and experience for Jr. Relationship Executive and Customer Care Executive role.
Job description
1. Jr. Relationship Executive
Age- Between 21 to 30 Years
Qualification- Regular Graduate (Non IT) & SOL Graduates From Delhi university having 50 percentage and above marks in 10th to graduation level can also apply ( MALES ONLY )
Experience-
- Candidates with Sales or Operations will be preferred.
- Between 0- 2 Years in Banking Operations / Accounting.
- Freshers can also apply.
Job Profile-
The candidate would be responsible for :
* Collecting, Checking and Verifying the Gold
* Detailing the customer about available loan schemes.
* Documentation, posting and updating the system.
* Preparation of daily statement, printout, setting of vouchers.
* Filing of vouchers, cash book, statement, advice and other accounting works.
* Taking care of movement of Cheque / cash handling.
* Coordination with Banks and regional offices.
Job Location : Hauz Khas, Lajpat Nagar , Munirka , Nehru Place , Yusuf Sarai, Mehrauli , Green Park, RK Puram, Vasant Kunj, Sarita Vihar, Okhla , Kalkaji, Tuglakabad Extension, Saket, Faridabad , Gurgaon, Manesar, Taudu.
2. Customer Care Executive
Age- Between 21 to 30 Years
Qualification- Regular Graduate (Non IT) & SOL Graduates From Delhi university having 50 percentage and above marks in 10th to graduation level can also apply ( FEMALES ONLY )
Job Profile – (Females Only below 30 yrs)
Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
Generate business and leads for new loans from new customers
Handle branch walk-ins for business generation
Generate referrals through existing customer base and walk-ins.
Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
To handle customer requests and complaints and take it to closure.
Understand the need of the customer and cross sell other products accordingly.
Generate business and leads for other products like insurance, NCDs, gold coin etc.
Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
Job Location : Katwaria Sarai, Lado Sarai, Taudu, Badarpur
Freshers with excellent communication skill may apply.
Interested candidates may directly send us your updated resume on
hrds@muthootgroup.com
with subject line ” Resume for JRE/CCE “.
or
Interested candidate can come to our Regional Office directly for interview
Walk in Days : Monday to Saturday.
Fixed Salary + incentive + bonus
Documents Required:-
Resume + Work Experience Certificates + Educational Documents + Valid ID proof + 2 Passport size Photographs.
