Lenskart is India’s fastest growing optical business. The company was co-founded in 2010 by Peyush Bansal, Amit Chaudhary & Sumeet Kapahi to provide Vision to India. 1/3rd of India’s population today needs vision correction and only 25% of those in need wear specs. Lenskart was founded in 2010 with a vision to solve this problem of eye wear and be the Numero Uno eyewear provider in India.
Vacancy summary details :
- Company Name: Lenskart
- Location : Udaipur, Ajmer, Jodhpur
- Qualification: Any Graduate
- Experience: 02- 04 years
- No of Vacancies: 20
- Role:Retail Store Manager
Time and Venue:
Contact – Resham Kumari (9431486086)
Job Description
Title: Store Manager-Retail-Exp(2-4years)-Rajasthan
Reporting to: Area Operations Manager
Skip Level: City/Zonal Manager
About Lenskart:
Lenskart.com is India’s fastest-growing eyewear company, dedicated to providing customers with prescription eyewear, branded contact lenses, and sunglasses tailored to their eye powers.
About the Role:
As a Store Manager at Lenskart, you’re pivotal in driving the store to meet sales, conversion, and customer satisfaction goals. Your focus includes boosting staff morale, developing them, managing attrition, and ensuring seamless store operations.
Responsibilities:
Customer Focus:
– Greet customers upon entry and coach the team to do the same.
– Prioritize exceptional customer service and ensure customer satisfaction is a top priority.
– Handle customer queries and complaints consistently with the team.
– Build lasting relationships with customers and drive sales to meet targets.
People Management:
– Assist in recruiting and selecting high-potential staff.
– Provide on-the-job training and guidance to team members using company training modules.
– Deliver timely and constructive feedback to retail associates.
– Identify training needs and execute development plans in collaboration with the L&D department.
– Implement measures to control attrition and monitor cash reconciliation to prevent discrepancies.
Cash & Inventory Management:
– Ensure availability of merchandise and services.
– Conduct regular stock takes and ensure proper management of POS systems.
– Perform quality checks for new products and ensure the best customer experience.
– Supervise store employees, including optometrists, and resolve any issues.
– Maintain high-quality standards for eye check-ups as per SOPs.
How to apply-Interested candidates can apply via mail- Resham.kumari@lenskart.com or whatsapp-9431486086
