Walk-in Drive at Kotak Life Insurance – Assistant Manager (Customer Services) | 12th to 17th May 2025 | Mumbai
Walk-in Interview Details:
📅 Dates: 12th May – 17th May 2025 (Monday to Saturday)
🕘 Time: 9:30 AM – 5:30 PM
📍 Venue: Kotak Life Insurance, Intellion Square, Infinity IT Park Rd, Gate No. 4, B Wing, 9th Floor, Sankalp Colony, Goregaon East, Mumbai
📞 Contact HR: Jasmine – 9653208202
Position Overview:
Role: Assistant Manager – Customer Services
Experience: 0–5 years
Location: Goregaon East, Mumbai
Work Mode: On-site (Work from Office)
Employment Type: Full-time, Permanent
Industry: Insurance / Customer Service
Job Responsibilities:
- Respond to customer queries via email, webchat, letters, and calls
- Identify customer needs and provide appropriate service solutions
- Maintain internal databases with updates on interactions and resolutions
- Coordinate with internal teams to ensure timely query resolution
- Educate customers on new features and promote digital service channels
- Conduct follow-ups to ensure complete customer satisfaction
- Uphold customer-centric values in all communications
- Foster a positive and professional work environment
Candidate Requirements:
- Educational Qualification: Graduate (Any stream)
- Experience: Freshers and experienced candidates (0–5 years)
- Strong verbal and written communication skills
- Good interpersonal and customer service orientation
- Ability to work collaboratively across departments
- Basic proficiency in using computer systems and customer databases
Why Join Kotak Life Insurance?
✅ Work with a reputed brand in the insurance sector
✅ Dynamic work culture focused on customer experience
✅ Growth-oriented role with career advancement opportunities
✅ Regular training and support for professional development
Documents to Carry:
- Updated Resume
- Government-issued ID proof (Aadhar, PAN, etc.)
- Educational certificates and relevant experience documents (if applicable)
If you’re passionate about customer service and want to work with one of India’s leading life insurance companies, don’t miss this walk-in opportunity with Kotak Life Insurance from 12th to 17th May 2025 in Mumbai.
