IntouchCX is conducting a walk-in drive for experienced International BPO professionals for Email & Chat Support (Non-Voice) roles at its Bengaluru office. Candidates with international customer support experience looking for a stable career with attractive benefits are encouraged to attend.
Job Details
| Particulars | Details |
|---|---|
| Company | IntouchCX |
| Role | International Email & Chat Support |
| Department | Customer Success, Service & Operations |
| Role Category | Non-Voice / Email Support |
| Employment Type | Full-Time, Permanent |
| Location | Electronic City Phase 1, Bengaluru |
| Experience | 0 – 5 Years |
| Salary | ₹3.5 – ₹4.75 LPA |
| Take-Home Salary | Up to ₹30,000 per month |
| Performance Incentives | Up to ₹6,000 per month |
| Shift | US Rotational Shifts |
| Working Days | 5 Days a Week |
| Weekly Offs | 2 Rotational Week-Offs |
Eligibility Criteria
| Criteria | Requirement |
|---|---|
| Qualification | Minimum Intermediate (12th Pass) |
| Experience | Minimum 6 Months in International BPO |
| Communication Skills | Excellent Written English |
| Preferred Experience | International Email / Chat / Customer Support |
Walk-In Interview Details
| Particulars | Details |
|---|---|
| Date | 16th June 2026 (Tuesday) |
| Time | 10:00 AM – 02:30 PM |
| Venue | IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bengaluru – 560100 |
| Contact Person | Shikta Shriya |
| Mobile | 8147091054 |
| shikta.shriya@intouchcx.com |
Important Note
Mention “HR Shikta” on your resume for quicker processing.
Key Responsibilities
- Handle customer queries through Email and Chat channels.
- Provide timely and accurate responses to international customers.
- Resolve customer issues while maintaining service quality standards.
- Maintain documentation and customer interaction records.
- Meet productivity and quality targets.
Salary & Benefits
Compensation
| Component | Details |
|---|---|
| Monthly Take-Home | Up to ₹30,000 |
| Incentives | Up to ₹6,000 per month |
| Annual CTC | ₹4.5 – ₹4.6 LPA |
Employee Benefits
- Free Two-Way Cab Facility
- Free Meals
- Health Insurance Coverage
- Provident Fund (PF)
- Statutory Benefits
- Performance-Based Incentives
- Career Growth Opportunities
Why Join IntouchCX?
- Opportunity to work with a global customer experience organization.
- Fast-track career growth and learning opportunities.
- Supportive and vibrant work culture.
- Attractive employee benefits and transportation support.
- Exposure to international customer service processes.
Documents to Carry
- Updated Resume
- Government ID Proof
- Educational Documents
- Experience Certificates (if applicable)
- Passport-Size Photographs
Ideal Candidate Profile
- Minimum 6 months of International BPO experience.
- Comfortable working in US rotational shifts.
- Strong email writing and customer handling skills.
- Looking for long-term growth in the customer support domain.
Eligible candidates can attend the walk-in interview on 16th June 2026 between 10:00 AM and 2:30 PM at the IntouchCX office in Electronic City, Bengaluru.
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