Infosys BPM is the business-critical technology partner for the worlds most successful organizations. As a global leader in Business Transformation, Infosys provides strategic business consulting, technology, engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment
Infosys BPM Walk In
- Qualification:Any graduate
- Experience : 01-02 years
- Job Location:Pune, Maharashtra
- No.of Openings: 01
- Designation:Sr. Technical Process Executive
- Shifts:24*7 rotational shifts
Time and Venue:
Contact – Chiranjit Seal
Job description
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume.
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-172367
Interview Venue:
Infosys limited, Nagpur SEZ Co- Developer Plot No – 7, sector – special economic zone, Mihan notified area Nagpur, Maharashtra 441108 – incubation center ground floor.
Things to remember while entering the campus: Please wear masks & follow Covid protocols. Documents to Carry: Carry 2 Copies of print out your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)
Job Description:
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage.
- Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft office tools.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues.
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently.
- Being proactive and show the utmost respect for customers time.
- Good time management, ensuring all contacts with customers add value.
- Work from Office
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance.
Regards,
Infosys BPM Talent Acquisition Team
