Infosys BPM Released Job Openings On 30/11/2022.Infosys BPO, the Business Process Outsourcing subsidiary of Infosys Limited (NYSE: INFY), today announced that the company has received the approval of the Ministry of Corporate Affairs, Government of India to change its name to Infosys BPM Limited. The new name is effective immediately, and will be implemented across the company’s services
Infosys BPM Recruiting Any Graduate with 00-04+years experience for customer service, service desk skills position.Complete Details for the customer service, service desk skills as follows.
Important Details :
- Location :Pune
- No of Vacancies:Not Disclosed
- Details of Salary:Not Disclosed
- Opening date for online Application: 30/11/2022
- Mode of application :WalkIn
- Time and Venue 1st December – 2nd December , 10.00 AM – 1.00 PM No. 1, Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi phase 1, Pune 411057
Job Description/Skills Required
- Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
- Excellent communication skills CEFR :: B1, C1, C2.
- Minimum 1 year work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting printer issues, Bit locker, MS teams, BIOS
- Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.
- Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.
- Knowledge of Incident Management lifecycle.
- Aware of current role SLA and Metrics handled.
- Talents should be based out of Bangalore or Pune.
- Work from Office is mandatory, No option of hybrid and WFH.