Infosys BPM is the business process management subsidiary of Infosys Ltd., delivering integrated services across customer support, finance, HR, analytics, and digital operations for global clients. Known for its robust training ecosystem and career growth opportunities, Infosys BPM provides an excellent platform to build a long-term career in international customer support and voice processes.
Walk-In Interview Details
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Dates: 2nd February – 4th February 2026
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Time: 10:00 AM – 2:00 PM
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Location: Bengaluru
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Venue:
Bangalore IIPM – Infosys
41P, 1st Main Road, Next to Tejas,
Shanthipura, Phase II,
Electronic City, Bengaluru – 560100 -
Contact Person: Akshara
Job Details
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Role: Customer Support (International Voice / Blended)
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Industry: BPM / BPO
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Department: Customer Success, Service & Operations
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Employment Type: Full Time, Permanent
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Work Mode: Work From Office
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Experience: 0 – 5 Years
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Openings: 100
Eligibility Criteria
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Qualification: Full-time Graduates only
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Mandatory: Prior experience handling International clients
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Excellent verbal & written communication skills
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Willingness to work in 24×7 rotational shifts (including night shifts)
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Strong analytical and problem-solving abilities
Key Responsibilities
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Handle customer queries via calls, chat, and email
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Deliver high-quality customer experiences with empathy and efficiency
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Own and resolve issues independently using analytical thinking
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Ensure customer satisfaction by respecting time and adding value
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Collaborate effectively in a fast-paced team environment
Why Join Infosys BPM?
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Opportunity to work with a global brand
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Extensive training and upskilling programs
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Fast-track career growth in customer success & tech support
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Inclusive, collaborative, and employee-friendly culture
Documents to Carry
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Updated Resume
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Government-issued ID proof
