Join Infosys BPM’s Walk-In Event for Service Desk-Voice Process on August 31, 2024, in Nagpur
Are you ready to embark on an exciting career in the service industry? Infosys BPM is hosting a Walk-In Recruitment Event specifically for the Service Desk-Voice Process role on August 31, 2024, in Nagpur. This is a fantastic opportunity to join a leading global provider of business process management services.
Event Details:
- Date: August 31, 2024
- Time: 10:00 AM – 4:00 PM
- Venue: Infosys limited Nagpur SEZ , Co- Developer Plot No:7 , Sector Special Economic Zone Mihan Notified area , Incubation Center Ground Floor Nagpur, Maharashtra 441108, Nagpur
- Registration: Walk-In
Job Description
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
- Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft office tools.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customers time
- Good time management, ensuring all contacts with customers add value
- Work from Office
Must to adhere and non-negotiables:
- Excellent in communication
- Need to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
- 24*7 , flexible shifts
- 100% WFO , no hybrid
Must Have:
- Excellent communication skills
- Ready to work in 24*7 shifts, work from office in Pune
- Full time education of 15 years
- For Service Desk :: Knowledge/Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory is required
About Infosys BPM:
Infosys BPM is the business process management subsidiary of Infosys Limited, a global leader in consulting and technology services. Known for its innovation and excellence, Infosys BPM offers comprehensive solutions to clients worldwide. By joining Infosys BPM, you’ll be part of a dynamic team dedicated to delivering high-quality service.
Don’t Miss This Opportunity!
Mark your calendar for August 31, 2024, and visit the Infosys BPM Walk-In Recruitment Event in Nagpur. This could be your gateway to a rewarding career in the Service Desk-Voice Process role.
