Infosys BPM Walk-in Drive 2026 | International Customer Support (Voice Process) | Freshers & Experienced | Bengaluru | 100 Openings
Infosys BPM is conducting a Walk-in Drive for International Customer Support (Voice Process) roles in Bengaluru. The company is hiring freshers and experienced professionals (0–5 years) who possess excellent English communication skills and are ready to work with global clients. This is an excellent opportunity to join one of the world’s leading business process management companies and build a rewarding career in international customer support.
About Infosys BPM
Infosys BPM Limited is the business process management subsidiary of Infosys, delivering end-to-end outsourcing and digital transformation services to clients across the globe. With operations spanning multiple countries, Infosys BPM provides innovative customer service, finance, HR, procurement, analytics, and digital business solutions. The company is known for its employee-friendly work culture, continuous learning programs, and excellent career growth opportunities.
Job Overview
| Particulars | Details |
|---|---|
| Company | Infosys BPM |
| Job Role | International Customer Support (Voice Process) |
| Experience | 0–5 Years |
| Employment Type | Full-Time, Permanent |
| Job Location | Bengaluru |
| Work Mode | 100% Work From Office |
| Industry | BPM / BPO |
| Department | Customer Success & Service Operations |
| Openings | 100 |
Eligibility Criteria
| Qualification | Experience | Eligibility |
|---|---|---|
| Any Full-Time Graduate (15 Years of Education) | 0–5 Years | Postgraduates are not eligible |
Mandatory Requirements
- Excellent English communication skills (Speaking, Reading, and Writing).
- Strong customer handling and interpersonal skills.
- Willingness to work night shifts.
- Ready to work from the Bengaluru office.
- Candidates with International Voice Support experience will have an added advantage.
Job Responsibilities
- Handle customer interactions for international clients through voice support.
- Resolve customer queries professionally and efficiently.
- Build strong customer relationships through active listening and effective communication.
- Navigate internal systems to provide accurate solutions.
- Adapt quickly to new tools, technologies, and business processes.
- Maintain high standards of customer satisfaction and service quality.
Required Skills
General Skills
- Excellent verbal and written communication.
- Strong customer-centric and empathetic approach.
- Professional call-handling skills.
- Good problem-solving and interpersonal skills.
- Ability to work effectively in a team environment.
Technical Skills
- Basic understanding of customer support processes.
- Comfortable using computer applications and business systems.
- Quick learner with adaptability to new technologies.
Walk-in Interview Details
| Particulars | Information |
|---|---|
| Walk-in Dates | 14th, 16th, 18th, 21st, 23rd, 28th & 30th July 2026 |
| Interview Time | 10:00 AM – 1:00 PM |
| Venue | IIPM Infosys Phase 2, Gate No. 2, No. 40/P-41/P, Electronic City Phase II Industrial Area, Konappana Agrahara, Bengaluru – 560100 |
| Landmark | Sunik Industries |
| Contact Person | Alisha |
Work Schedule
- 100% Work From Office
- Night Shift
- Rotational Weekly Offs
Documents to Carry
Candidates must carry:
- Updated Resume (Printed Copy)
- Any Two Government-issued Photo IDs (PAN Card, Aadhaar Card, Passport, or Voter ID)
- Original Academic Documents:
- 10th Marks Memo
- 12th Marks Memo
- Graduation Marksheets
- Consolidated Marks Memo (CMM)
- Provisional Certificate
- Degree Certificate
Note: Laptops and cameras are not permitted inside the campus. A valid government-issued photo ID is mandatory for campus entry.
Why Join Infosys BPM?
- Opportunity to work with global clients.
- Inclusive and collaborative work environment.
- Continuous learning and career development programs.
- Exposure to international customer service operations.
- Strong technology-driven workplace.
- Excellent career growth opportunities within the Infosys ecosystem.
