Infosys BPM Ltd. is the business process outsourcing arm of Infosys, delivering services in IT support, customer service, finance & accounting, procurement, and digital operations.With a global presence across 50+ countries, Infosys BPM is known for its strong training programs, career growth opportunities, and exposure to enterprise-level IT support systems.
Infosys BPM Walk-in Drive – Job Details
| Category |
Details |
| Company Name |
Infosys BPM Ltd |
| Job Role |
Service Desk (L1 / L2 Support) |
| Industry |
BPM / BPO / IT Support |
| Department |
Customer Success, Service & Operations |
| Role Category |
IT Support / Service Desk |
| Employment Type |
Full Time, Permanent |
| Experience |
0 – 4 Years |
| Job Location |
Pune / Bengaluru / Mysuru |
| Work Mode |
100% Work From Office |
| Openings |
100 Positions |
Eligibility Criteria
| Category |
Details |
| Qualification |
Any Full-time Graduate (No backlogs) |
| Experience |
0–4 years (1–3 years preferred in L1/L2 Support) |
| Communication |
Strong written & verbal English |
| Shift |
24×7 Rotational (including night shifts) |
Required Skills
| Skill |
Description |
| Microsoft Tools |
Outlook, Windows, Teams, SharePoint, OneDrive |
| Cloud & Directory |
Azure Active Directory |
| Ticketing Tool |
ServiceNow |
| Networking Basics |
VPN, TCP/IP, OSI Model |
| Application Support |
Troubleshooting software issues |
| Communication |
Handle user queries professionally |
Key Responsibilities
| Responsibility |
Description |
| IT Support |
Provide L1/L2 technical support to users |
| Issue Resolution |
Troubleshoot system, application, and network issues |
| Ticket Handling |
Manage tickets using ServiceNow |
| User Assistance |
Help users with Microsoft tools and applications |
| Collaboration |
Work with teams to resolve complex issues |
Walk-in Interview Details
| Category |
Details |
| Walk-in Date |
19 March 2026 |
| Interview Time |
10:00 AM – 1:00 PM |
| Interview Venue |
Infosys Limited, Gate No. 2, Electronic City Phase 2, Industrial Area, Konappana Agrahara, Bangalore – 560100 |
| Landmark |
Near Sunik Industries |
| Contact Person |
Hanan |
Documents Required
| Document |
Requirement |
| Updated Resume |
Print copy |
| ID Proof |
Any 2 (PAN / Aadhaar / Voter ID) |
| Registration |
Candidate ID must be mentioned on resume |
Important Notes
| Notice |
Details |
| Registration |
Mandatory before attending walk-in |
| Security |
Laptops/cameras not allowed |
| ID Requirement |
Original government ID required for entry |
Why Join Infosys BPM
| Benefit |
Description |
| Career Growth |
Opportunity in IT support & tech roles |
| Training |
Strong upskilling and learning programs |
| Global Exposure |
Work with international clients |
| Work Culture |
Collaborative and inclusive environment |
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