Infosys BPM Ltd. is the Business Process Management (BPM) subsidiary of Infosys, one of India’s largest IT companies. Established in 2002, Infosys BPM provides business process outsourcing, digital transformation, automation, customer service, finance operations, and IT support services to global clients.The company operates in multiple countries and serves industries like banking, healthcare, telecom, retail, and technology. Infosys BPM is known for strong training programs, global career opportunities, and technology-driven service delivery.
Infosys BPM Walk-in Drive – Job Details
| Category |
Details |
| Company Name |
Infosys BPM Ltd. |
| Job Role |
Service Desk (L1 / L2 Support) |
| Industry |
BPM / BPO |
| Department |
Customer Success, Service & Operations |
| Role Category |
Customer Success / Technical Support |
| Employment Type |
Full Time, Permanent |
| Openings |
100 Positions |
| Experience |
0 – 4 Years |
| Salary |
Not Disclosed |
| Job Locations |
Pune, Bangalore, Mysuru |
| Work Mode |
Work From Office |
| Shift |
24×7 Rotational Shifts (Including Night Shift) |
| Qualification |
Any Full-time Graduate (No backlogs, Degree Certificate Mandatory) |
Required Technical Skills
| Skill |
Description |
| Microsoft Tools |
Support for Outlook, Windows, Teams, SharePoint, OneDrive |
| Azure Active Directory |
Basic understanding of user access and identity management |
| ServiceNow |
Handling IT service tickets |
| Application Support |
Troubleshooting user issues in applications |
| Networking Basics |
Knowledge of VPN, TCP/IP, and OSI Model |
| Communication Skills |
Good written and verbal English |
Key Responsibilities
| Responsibility |
Description |
| IT Support |
Provide L1 / L2 technical support to users |
| Ticket Management |
Handle issues using ServiceNow ticketing tool |
| Troubleshooting |
Diagnose and resolve software, application, and system issues |
| Customer Assistance |
Help users resolve IT problems via phone, email, or chat |
| Network Support |
Assist in resolving VPN and network connectivity issues |
| Documentation |
Maintain records of issues and resolutions |
Walk-in Interview Details
| Category |
Details |
| Walk-in Date |
12 March 2026 |
| Interview Time |
10:00 AM – 1:00 PM |
| Interview Location |
Infosys Limited, Gate No. 2, No. 40/P-41/P, Electronic City Phase 2, Industrial Area, Konappana Agrahara, Bangalore – 560100 |
| Landmark |
Sunik Industries |
| Contact Person |
Hanan |
Registration Process
| Step |
Process |
| Step 1 |
Register profile on Infosys BPM Career Page |
| Step 2 |
Upload updated CV |
| Step 3 |
Receive Candidate ID via email |
| Step 4 |
Mention Candidate ID on your CV |
Documents Required for Interview
| Document |
Requirement |
| Updated Resume |
Mandatory |
| Government ID |
Any 2 IDs (PAN / Aadhaar / Voter ID) |
| Candidate ID |
Must be mentioned on CV |
| Security Rule |
Laptops and cameras are not allowed inside campus |
Why Join Infosys BPM
| Benefit |
Description |
| Global Brand |
Work with one of India’s top IT companies |
| Training Programs |
Extensive technical training and upskilling |
| Career Growth |
Opportunities to grow into IT support or customer success roles |
| Work Environment |
Inclusive and team-oriented culture |
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