Firstsource Walk-in Interview 2026: Customer Service Executive – Bengaluru | 1 Vacancy
Firstsource is conducting a walk-in interview for the Customer Service Executive / Customer Success Associate position in Bengaluru. This opportunity is suitable for freshers and candidates with up to 5 years of experience who have good English communication skills and are interested in working in an international voice process. Candidates will handle UK customer calls and assist customers with telecom-related queries, billing, plans, and services. Graduation is not mandatory, and training will be provided to selected candidates.
Firstsource Walk-in Interview 2026 – Job Details
| Particulars | Details |
|---|---|
| Company Name | Firstsource |
| Job Role | Customer Service Executive |
| Alternative Role Title | Customer Success Associate |
| Job Category | Customer Success / Customer Service |
| Industry | BPM / BPO |
| Department | Customer Success, Service & Operations |
| Job Location | Bengaluru, Karnataka |
| Interview Date | 2 November 2026 |
| Interview Time | 11:00 AM to 2:00 PM |
| Interview Venue | The Residences at Brigade Tech Gardens, 2nd Floor, Bengaluru |
| Total Vacancies | 1 |
| Experience Required | 0–5 Years |
| Salary | ₹1–3.5 LPA |
| Employment Type | Full-Time, Permanent |
| Educational Qualification | Graduation Not Required |
| Process | UK International Voice Process |
| Shift Timings | UK Shifts |
| Work Schedule | Rotational Shifts and Rotational Week-Offs |
| Cab Facility | Two-Way Cab Facility as per company policy |
| Training | Training will be provided |
| HR Name to Mention | Pranav |
Firstsource Customer Service Executive Walk-in Interview – Eligibility Criteria
Candidates interested in the Firstsource Customer Service Executive walk-in interview in Bengaluru should meet the following requirements.
- Freshers and experienced candidates with 0–5 years of experience can apply.
- Graduation is not mandatory for this position.
- Good English communication skills are compulsory.
- Candidates must be comfortable handling UK customer calls.
- Applicants should be willing to work in UK shifts.
- Flexibility to work rotational shifts and rotational week-offs is required.
- Candidates with a positive attitude and good customer-handling skills are preferred.
- B.E., B.Tech, B.Sc. and postgraduate candidates are not eligible, as specified in the job notification.
Job Responsibilities of a Customer Service Executive at Firstsource
Selected candidates will be responsible for handling customer service activities for UK customers through an international voice process.
- Handle incoming customer calls from UK customers.
- Assist customers with telecom-related queries, plans, billing, and services.
- Understand customer concerns and provide appropriate solutions.
- Resolve customer complaints and service-related issues professionally.
- Maintain good communication and customer-handling standards.
- Provide accurate information about available services and billing-related queries.
- Follow company procedures and customer service quality standards.
- Maintain a professional and customer-focused approach during every interaction.
Salary and Benefits
Firstsource is offering a salary package of ₹1 lakh to ₹3.5 lakh per annum, depending on the candidate’s profile and the company’s salary structure.
Additional benefits mentioned in the job notification include:
- Two-way cab facility as per company policy.
- Training for the selected candidates.
- Opportunity to begin a career in an international voice process.
- Opportunity for freshers to gain customer service and communication experience.
Firstsource Walk-in Interview Date, Time and Venue
Interview Date: 2 November 2026
Interview Time: 11:00 AM to 2:00 PM
Interview Location: The Residences at Brigade Tech Gardens, 2nd Floor, Bengaluru.
Candidates should plan to arrive within the scheduled interview time and carry an updated resume along with valid identification and relevant documents.
HR Reference: Mention Pranav while submitting your CV.
Map Location: View Interview Venue on Google Maps
How to Apply for the Firstsource Customer Service Executive Job
Interested and eligible candidates can attend the Firstsource walk-in interview directly at the specified Bengaluru venue on 2 November 2026 between 11:00 AM and 2:00 PM.
Before attending the interview, candidates should:
- Check the eligibility criteria carefully.
- Prepare an updated resume with correct contact details.
- Carry a valid government-issued photo ID and relevant documents.
- Be prepared to demonstrate English communication and customer-handling skills.
- Mention HR Name: Pranav while submitting the CV.
- Be prepared to work in UK shifts, rotational shifts, and rotational week-offs.
Candidates should verify the interview venue and recruitment details before travelling.
Why Consider This Firstsource Walk-in Opportunity?
The Firstsource Customer Service Executive job in Bengaluru may be suitable for candidates looking to enter the BPM/BPO industry. Since graduation is not mandatory and freshers are welcome, eligible applicants can explore an opportunity to develop their communication, customer service, and problem-solving skills.
Candidates who are comfortable speaking with international customers and working in UK shifts may find this international voice process suitable for their career goals.
Disclaimer: This job post is prepared using the recruitment information provided in the job notification. Interview schedules, vacancies, eligibility criteria, salary, and benefits may change. Firstsource states that it follows a fair, transparent, and merit-based hiring process and does not ask candidates for money at any stage. Beware of fraudulent job offers and verify recruitment communications through official company channels or email addresses ending in @firstsource.com.
