HDFC Bank Released Job Openings On 30/03/2023.HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995. Today the Bank has a nationwide network of over 2000 branches and 5624 ATMs spread over 996 towns and cities across India The Banks American Depository Shares (ADS) are listed on the New York Stock Exchange (NYSE) and the Global Depository Receipts (GDRs) are listed on Luxembourg Stock Exchange.
Vacancy Details:
HDFC Bank Recruiting Any Graduate with 04-09+Years Experience for Account / Relationship Management – Voice / Blended Position.Complete Details for the Account / Relationship Management – Voice / Blended follows.
Important Details :
- Location : Hyderabad/Secunderabad
- No of Vacancies:NA
- Details of Salary:NA
- Opening date for online Application:30/03/2023
- Mode of application :Walk In
- Time and Venue : 3rd April – 4th April , 10.00 AM – 3.00 PM
HDFC Bank LTD 1st Floor Above :Nexa Showroom Shapoorji towers Lumbini park X road ,Hill fort road Adarsh nagar HyderabadContact – Utkalika ( 7008954543 )
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Job Description/Skills Required
- Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & complete capture of interaction details.
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with the customers and pro-actively assessing customer needs.
- Deepening relationship by cross selling ‘sticky products’ like Demat, Bill Pay, Advisory etc.
- Right cross-sell of products basis profiling and engagement.
- Penetration of products across groups.
- Sales across all product segments-TPP, Assets, Cards etc.
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