HDFC Bank Walk-In Drive for COP Virtual Officer in Kolkata | 3rd December 2025
Looking to start or grow your career in Phone Banking, Virtual Sales, or Digital Customer Service?
HDFC Bank is conducting a Walk-In Drive for the role of COP Virtual Officer at Rajarhat, Kolkata. This is a great opportunity for graduates with strong communication skills who are eager to join India’s top private sector bank.
Build your career with HDFC Bank’s dynamic Phone Banking & Virtual Relationship team and gain strong exposure in banking operations, customer engagement, and virtual sales processes.
📍 Walk-In Interview Details
Date: 3rd December 2025
Time: 10:30 AM – 2:00 PM (Job description mentions 10 AM – 4 PM)
Venue:
HDFC Bank, Candor TechSpace, 5th Floor, C2 (Phone Banking), Gate No. 1, DH Block (New Town), Block-1, Action Area I, Chakpachuria, New Town, West Bengal – 700135
Contact Person: Tanupriya Prashant
📞 8910968350
💼 Role: COP Virtual Officer / Phone Banking Officer
Industry: Banking
Department: Customer Success, BFSI Operations, Voice/Blended Process
Employment Type: Full-Time, Permanent
Location: Rajarhat, New Town, Kolkata
HDFC Bank is looking for energetic, customer-focused professionals who can deliver superior digital banking experiences to Imperia customers.
📝 Job Responsibilities
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Engage regularly with Imperia customers as per the contact policy
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Deliver consistent, high-quality digital and phone banking support
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Understand customer requirements and recommend suitable banking products
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Provide assistance through phone banking, virtual care, and virtual sales processes
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Ensure world-class service and quick resolution of queries
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Maintain excellent communication and customer handling standards
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Work in rotational shifts as per business requirements
🎯 Eligibility Criteria
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Education: Any Graduate
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Experience: 0–3 years (Freshers accepted)
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Languages: English, Hindi & Bengali (mandatory)
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Knowledge of Phone Banking / Virtual Sales / Virtual Care preferred
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Understanding of banking products, customer service, and BFSI processes
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Age limit: Below 30 years
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Must maintain professional grooming standards (Business Formals)
📄 Documents to Carry
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Updated Resume (2 Copies)
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Passport-size photograph
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Government Photo ID (PAN / Aadhaar / DL / Passport / Voter ID)
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Original educational & identity documents
✨ Why Join HDFC Bank?
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Work with India’s leading private sector bank
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Excellent exposure to digital banking & customer engagement
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Growth opportunities in Virtual Relationship Management
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Strong career path in BFSI domain
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Professional work culture & performance-driven environment
