Walk-In Drive – Freshers | Virtual Care (Phone Banking) | HDFC Bank – Mumbai

 Company Introduction

HDFC Bank is one of India’s leading private sector banks, offering a wide range of financial services including retail banking, loans, cards, and digital banking solutions. Known for its strong customer service standards and career growth opportunities, HDFC Bank provides excellent entry-level opportunities for fresh graduates in customer care and phone banking roles.

 Walk-In Drive – Virtual Care (Phone Banking)

HDFC Bank is hiring Freshers for its Virtual Care / Phone Banking team in Mumbai.

 Position Details

• Role: Virtual Care Executive (Phone Banking)

• Department: Customer Success & Service Operations

• Employment Type: Full-Time, Permanent

• Industry: Banking

• Experience: 0 – 1 Year

• Openings: 30

• Location: Mumbai

 Eligibility Criteria

• Any Graduate (Any Stream)

• Freshers welcome

• Good communication skills required

 Key Responsibilities

• Handle inbound customer queries

• Understand customer needs and provide suitable resolutions

• Provide information about banking products & services

• Maintain service quality standards

• Ensure customer satisfaction

 Walk-In Details

• Dates: 20th & 21st February 2026

• Time: 9:30 AM – 5:00 PM

 Interview Venue

HDFC Bank
5th Floor, Akruti Business Port
Opposite Tunga Paradise Hotel & Opus Centre
Beside Rolta Tower One Building
Road No. 13, Marol MIDC Industrial Estate
Andheri East, Mumbai

 Contact Person

Jayesh Kotian

 Why Join HDFC Bank?

• Entry into India’s leading private bank

• Structured training & career growth

• Exposure to phone banking operations

• Stable corporate banking environment