HDFC Bank is one of India’s largest private sector banks, recognized for its excellence in retail banking, digital services, and customer experience. With a strong focus on innovation and service quality, HDFC Bank offers dynamic career opportunities for fresh graduates through its Virtual Care and Phone Banking divisions. This walk-in drive is an excellent opportunity for candidates looking to start their careers in banking customer service, gain hands-on experience in client handling, and build long-term growth within the financial services industry.

 Full Job Details – Walk-In Drive

 Job Role

Virtual Care Executive – Phone Banking
(Customer Success / Service & Operations)

Employment Details

• Industry: Banking

• Department: Customer Success, Service & Operations

• Employment Type: Full-Time, Permanent

• Role Category: Customer Success

• Experience: 0 – 1 Year

• Openings: 30

• Salary: Not Disclosed

 Job Location

Mumbai

 Walk-In Interview Details

• Dates: 16th February – 17th February 2026

• Time: 9:30 AM – 5:00 PM

Interview Venue:
HDFC Bank – 5th Floor, Akruti Business Port,
Opposite Tunga Paradise Hotel & Opus Centre,
Beside Rolta Tower One Building,
Road No. 13, Marol MIDC Industry Estate,
Andheri East, Mumbai

Contact Person: Jayesh Kotian

 Roles & Responsibilities

• Handle inbound customer calls

• Understand customer needs and concerns

• Provide accurate resolutions and support

• Address banking queries related to accounts, cards, and services

• Ensure high customer satisfaction

 Preferred Candidate Profile

• Any Graduate (Mandatory)

• Freshers welcome

• Good communication skills

• Customer service orientation

• Basic banking knowledge (added advantage)

 Key Skills

• Verbal communication

• Problem solving

• Customer handling

• Listening skills

• Service mindset