HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995.
Summary Vacancy Details:
- Job Role: Branch Operations Manager
- Qualification: Any Graduate,Any Postgraduate
- Experiene: 03-08 years
- Location:Bilaspur, Raipur
- Salary:Not Disclosed
Job description
Role & responsibilities
Job Purpose Supervising and monitoring branch transactions and sales in order to enhance the value of existing accounts and retention of existing portfolio:
Supervise & monitor Personal Banker desks and contract sales staff
- Branch administration
- Lobby Management
- Ensure quality customer service is delivered
- Resolution of customer queries/complaints
- Customer service to ensure walk in customers issues
- Monitor Staff productivity and give guidance on improving the same in conjunction with the Branch Manager
- Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable
- Branch Operations and Audit Compliance
Transactional responsibility.
Sales Responsibility.
- Generate business, cross sell and monitor cross sales of Personal Bankers
- Generate leads for Third Party Products to the customers
- Ensure that all tellers are adequately trained on the Products of the bank.
Preferred candidate profile
Experience Required-
- Minimum experience in years 3-4 yrs
- Exposure to banking preferable
Interested candidates can share updated resume on dinesh.wadhwani@hdfcbank.com
