🚀 HCLTech Walk-in Drive 2025 – Technical Chat Support Role in Hyderabad!
HCLTech is conducting a mega walk-in interview for experienced professionals in Technical Chat Support / Customer Care (Blended Process). If you have 2–5 years of experience in chat support or technical troubleshooting, this is your chance to build a career with one of the leading IT services and consulting firms.
📌 Job Highlights
- Company:Â HCLTech
- Role:Â Technical Troubleshooting Support Executive (Chat / Blended Process)
- Designation:Â Analyst
- Experience: 2 – 5 years (minimum 1+ year in chat support)
- Job Location:Â Hyderabad
- Salary:Â Not Disclosed
- Interview Date:Â 20th September 2025
- Time: 10:30 AM – 3:30 PM
- Venue:Â Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081
- Contact Person:Â Ashish
💼 Job Description & Responsibilities
- Provide technical troubleshooting via chat support for global clients.
- Resolve complex customer issues efficiently with professionalism.
- Work in a fast-paced environment with tight deadlines and dynamic priorities.
- Prior exposure to advertising ecosystem (buy-side/sell-side platforms) is a plus.
- Strong knowledge of HTML, CSS, JavaScript, browser behavior, cookies, tracking pixels, and page load dynamics.
- Ensure customer satisfaction with empathy, ownership, and sincerity.
⚡ Perks & Benefits
- Shifts:Â 24/7 Rotational (US Night Shifts)
- Working Days:Â 5 Days (Work from Office)
- Week Offs:Â Saturday & Sunday Fixed Off
- Cab Facility:Â Both sides (chargeable)
- Employment Type:Â Full-time, Permanent
✅ Eligibility Criteria
- Any graduate (undergraduates not eligible).
- Minimum 1 year experience in chat channel for customer care or technical troubleshooting.
- Strong written & verbal communication skills.
- Willingness to work night shifts.
📄 Documents to Carry:
- 2 Updated Copies of Resume
- 1 Valid ID Proof
(Note: Please do not carry laptops, pen drives, or electronic devices)
👉 If you meet the criteria, walk in directly and attend the HCLTech Walk-in Interview in Hyderabad.