🌟 HCLTech Mega Walk-In Drive for Freshers | Customer Support Executive | Noida | 29th-30th April 2025
Kickstart your career with HCLTech!
We are hiring Freshers for Customer Support Executive (Voice Process) roles at our Noida office.
📍 Interview Details:
- Dates: 29th April 2025 – 30th April 2025
- Time: 11:00 AM – 2:00 PM
- Venue:
HCL Technologies, A-8 & 9, Sector 60, Noida, Uttar Pradesh–201301 - Contact Person: Priyanka Shastri
📩 Email: Priyanka.shastri@hcltech.com
💼 Job Role:
- Position: Customer Care Representative (Freshers)
- Process: US Voice Process
- Work Location: Sector 144, Noida
- Shift: US Shift (Night shift)
- Cab Facility: Two-way cabs available
🔥 Job Highlights:
- Freshers welcome!
- Opportunity to work with a leading global technology company.
- Hands-on experience with international customer service.
- Professional work environment with growth opportunities.
🎯 Eligibility Criteria:
- Education: Any Graduate or Undergraduate (except B.Tech, M.Tech, BCA, MCA, and Law Graduates)
- Experience: Freshers preferred (Candidates with experience in US inbound calling in the banking domain will be a plus)
- Skills:
- Excellent verbal and written communication skills
- Professional telephone etiquette
- Customer-centric attitude
- Ability to handle escalation and resolve issues
🛑 Important Notes:
- B.Tech, M.Tech, BCA, MCA, and Law graduates are not eligible.
- No regular students (pursuing studies) will be entertained.
- Immediate joiners are preferred.
📋 Key Responsibilities:
- Respond to inbound customer queries following call flow procedures
- Maintain high-quality service standards
- Provide first call resolution and follow escalation processes when necessary
- Update escalation logs, complaint trackers, and other necessary documentation
- Ensure customer data security and confidentiality
Don’t miss this golden opportunity to work with HCLTech! Walk-in directly and secure your dream job. 🚀
