HCLTech Mega Walk-In Drive for Healthcare Voice Process – 13th & 14th March 2025
Are you a graduate looking to start your career with a leading global technology company? HCLTech is conducting a Mega Walk-In Drive for the position of Healthcare Voice Process on 13th and 14th March 2025. This is a great opportunity for freshers to join a reputed company and work in the healthcare domain. If you have excellent communication skills and are eager to build a career in the healthcare industry, this is the perfect chance to step forward.
Job Details:
✅ Company: HCLTech
✅ Job Role: Healthcare Voice Process
✅ Qualification: Any Graduate (Freshers)
✅ Experience: Freshers
✅ Date: 13th & 14th March 2025
✅ Time: 10:00 AM to 4:00 PM
✅ Location: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119.
ESSENTIAL RESPONSIBILITIES:
- Make outbound calls to healthcare providers and insurers to follow up on claims and payments.
- Investigate and resolve issues with denied or underpaid claims.
- Maintain accurate records of all communications and transactions.
- Conduct pre and post call analysis, documentation, and take appropriate actions to resolve tasks at first contact.
- Update account-wise customer interactions daily.
- Achieve critical performance targets.
- Ensure efficiency in line with performance targets and process guidelines.
- Identify problems and document business requirements using industry knowledge and tools.
- Follow client process workflows and HCL policy guidelines.
SKILLS AND COMPETENCIES:
- Strong verbal and written communication skills
- Focus on delivering a positive customer experience
- Should possess active listening skills
- Good data entry & typing skills
- Ability to multitask.
- Ability to contribute to the process through improvement ideas.
- Analytical and problem-solving skills on the process.
- To use sound judgment and take decisions.
🔎 Don’t miss this opportunity to build a successful career with HCLTech – Start your journey in the healthcare industry now!
