HCL hiring Any Graduate (Arts/science/commerce/business) with/without experience in US health care domain for Customer Retention – Non Voice position.Eligibility Criteria-Typing speed to be >30 Words/Minute & Accuracy of 90%.Decent communication skills(Written & verbal).Flexible to work in shifts..Aptitude test scoring of 90% and above.Willing to work night shifts as per US time zones between 6 pm to 4 am.A minimum 2 years of experience in an A/R follow-up medical billing, denials management for Experience candidates.Must be skilled in MS Word and Excel.Cab facilities available (pick-up and drop).
Role & Responsibilities:As an analyst the successful candidate will be responsible for their respective KPI performance in a US health care process. Individual will be involved in schedule adherence.To help the development of an excellent working climate within the function.To be a team-player and assist colleagues in their contribution to achieving the Business goals.To actively support all multi-skilling initiatives within the process.Display a high level of integrity in all dealings with internal/external customers.Exposure to MS Office.
