HCL Direct Walk-in Drive for Experienced candidates (Minimum 2- 4Years) for KYC & AML Analyst.Should be flexible to work in US shift.Strong working experience on MIS & MS Excel.Good presentation, communication, and analytical skills.Good mathematical, logical, analytical, and problem-solving skills.Quick learner with a positive attitude.
Job Description:Able to work independently and efficiently to meet defined SLA.Responsible for meeting productivity matrices and quality standards as per defined quality norms.Training & Self Development.Should be a Team Player.Strong Knowledge of WFM Processes.Exposure to IEX will be an added advantage.Analytical bent of mind.Preparing and Analyzing agent schedules to meet service level requirements.Creating and Maintaining shift profiles and scheduling rules.Performing adhoc activity as needed to support business requirements.Provide end to end analysis to Clients on their SL / Productivity / Adherence.Provide daily/intra-day performance reports to leadership.Continuous engagement and collaboration with other third-party roles as defined by the policy. (i.e., Category Managers).Responsible for effective and compliant management of multiple third-party relationships with low risks.Leverages extensive knowledge of industry laws and regulations along with approved third-party risk management and procurement.policies, standards, processes and controls, technology and tools, etc. to identify, measure, document, mitigate, and manage existing.Emerging risks while diligently monitoring third-party relationship compliance with regulatory requirements. Document to be carried out:Resume / CVAadhar / ID Proof/Vaccination certificate.
