HCL Technologies Released Job Openings On 13/05/2023..Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for HCL Technologies s Recruitment 2023 are provided below. Interested and eligible candidates can submit application along with resume.
HCL Technologies Recruiting Any graduates with 01-05 Years Experience for Non Tech Support – Non Voice position.
Important Details :
- Location : Chennai
- No of Vacancies:NA
- Details of Salary:NA
- Opening date for online Application:13/05/2023
- Mode of application :Walkin
- Time and Venue: 24 May – 26 May , 11.00 AM – 5.30 PM
Address:-HCL Technologies Village and Panchayat, ETA 3- Techno Park, Special Economic Zone 33 Rajiv Gandhi Salai, Navallur, Taluk, Chengalpattu, Tamil Nadu 603103Contact – Shine Albert
Job Description/Skills Required
Answering queries received by email, letter and telephone logs from Experian consumers. These queries relate to their membership and/or queries about information showing on their credit report.
Key Performance areas
1. Customer Services:
- Understand and participate in Performance for Growth ensuring stretching personal objectives, a personal development plan and regular self and team feedback.
- Comply with the Training and Competency requirements and complete required training in a timely manner.
- Actively contribute to a culture that achieves the business goals, delights customers and keeps consumer advocacy at the heart of everything we do.
- Ensure that good client / consumer outcomes are at the centre of all operational activity and decision making.
- Deliver great clients and consumers service and seek to exceed client / consumer expectations.
- Adhere to all regulatory requirements within role responsibility and escalate issues quickly.
- Pro-actively identify risks and make recommendation to mitigate these.
- Understand and adhere to specific regulatory obligations and company policies and procedures.
2. Operational Efficiencies:
- Delivering excellent customer service and responding accurately to individual customer needs
- Consistently delivering customer focused outcomes to a high standard within agreed timescales, procedures and quality standards.
- Consistently contributing to the achievement of team targets.
- Maintain accurate records of customer communication and discussions using the appropriate internal systems.
About Company: HCL Technologies Limited, d/b/a HCLTech, is an Indian multinational information technology services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees.