HCL Technologies Released Job Openings On 20/03/2023..Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for HCL Technologies s Recruitment 2023 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
HCL Technologies Recruiting Any graduates with 00-03 Years Experience for Service desk Position. Complete Details for the Service desk follows.
Important Details :
- Location : Lucknow
- No of Vacancies:NA
- Details of Salary:NA
- Opening date for online Application:20/03/2023
- Mode of application :Walkin
- Time and Venue: 20th March , 10.00 AM – 1.00 PM
Gate No. 1, SDC 02 Building, Chak Gajaria Farms, Sultanpur Road, Lucknow.
See Also : Statestreet HCL Walk In On 20th March 2023 For CMA Qualified/CMA or CA Inter Qualified
Job Description/Skills Required
Job description and requirements
- Provide hardware, software or network problem resolutions via telephone, e-mail or chat for HCLTechs global customers.
- Extend L1/L2 support through ITIL processes.
- Work on ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center, etc.
- Maintain ownership of incidents, ensure status update, and offer resolution according to SLAs.
- Should have excellent English verbal and written communication skills.
- Should be comfortable with rotational 24/7 shift timing.
About Company: HCL Technologies Limited, d/b/a HCLTech, is an Indian multinational information technology services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 210,966 employees.
