HCL Technolgies Established in 1976 as one of India’s original IT garage start-ups, HCL is a pioneer of modern computing with many firsts to its credit, including the introduction of the 8-bit microprocessor-based computer in 1978 well before its global peers.
Vacancy Details:
- Job Role:Voice / Blended
- Qualification: Graduation Not Required
- Experience: 00-01 years
- Location: Noida
Time and Venue:
Job description
Great Opportunity to start your career with HCL
HCLTech Hiring for International Voice Process
Eligibility Criteria:
Experience: Fresher & experienced both can apply. (Must have excellent English communication)
Qualification: Any Under Graduate / Graduate (Note: Regular students pursuing graduations will not be entertained.)
Shifts – 24*7 (rotational shifts) / US shift
Process– Voice Customer Support
Working days- Any 5 days in a week
Cab Facility- Both Side Cabs
Job Location- Noida Sector 126
Work Mode- Hybrid/In-Office (As per business requirement)
Job Description:
i. Complaint Management.
ii. Solving Customer queries.
iii. Using process knowledge in replying to customers.
iv. Maintaining quality standards.
v. Effectively meeting the SLA parameters as set.
Other Information:
* There are no cab restrictions for female candidates.
* Cab facility for freshers/exp male candidates is within 20km only.
* BA.LLB or Law background candidates are not eligible for this role.
Documents to Carry: 1 Resume, 1 ID & Vaccination Certificate
Concern Person: Aman Chhabra (mention the recruiter’s name on top of the resume)
Note:
- Candidate needs to carry hardcopy of Resume, ID Proof & Smartphone.
- DO NOT carry any Charger, Pendrive & Laptop.
Feel free to refer your friends or colleagues for the openings.
