📢 Exciting Career Opportunity at HCL!
HCL Technologies is conducting a Mega Walk-In Drive in Noida, Gurugram, Delhi / NCR for freshers and experienced candidates on 1st March 2025. If you are looking for a career in Technical Support, this is your chance to join a leading IT company.
🔹 Job Role: (Non-IT Role)
📍 Location:HCLTech Candor Tech Space, Tower 11, 1st Floor, Sector 21, Dundahera Village, Gurugram, Haryana 122022
📆 Walk-In Date: 01st March 2025 (Saturday)
⏰ Time: 11.00 AM – 3.30 PM
🔹 Eligibility Criteria:
✔️ Education: B.Com/B.B.A/ B.M.S/M.Com/MBA/PGDM/BA/MA/Any Graduate Â
✔️ Experience: Freshers & Experienced (0-1+ years)
Job Description
Type of Requirement: Email Support (Excellent Written & Verbal Communication is a must)
Required Skills:
- Excellent fluency in the English language, both written and spoken.
- Driven to deliver an excellent customer experience through resolutions and adherence to response times.
Skills Set Required:
- Excellent English written communication skills (MUST HAVE)
- Strong email writing skills with a focus on customer service.
- Ability to solve customer queries via email.
Job Responsibilities:
- Use deductive reasoning to make sound business decisions.
- Follow best practices and collaborate with multiple teams to complete tasks and other daily job functions.
- Multi-task across tools to maintain client databases, validate order information, and verify payment terms with high attention to detail and urgency.
- Ensure compliance with company and business policies, administer open sales orders, and ensure appropriate order flow.
- Own and manage internal order-to-cash processes for multiple products, ensuring compliance with organizational policies.
- Learn and process all products offered in the logo.
Key Skills:
- Team-oriented and a collaborative team player.
- Situational/contextual awareness with the ability to understand the impact of ones work.
- Excellent critical and analytical thinking abilities.
- High attention to detail and professionalism.
- Proactive, self-motivated, and able to work with minimal supervision.
- Strong decision-making and problem-solving skills, committed to resolution and compliance.
- Excellent organizational, time, and workflow management skills.
Note: Freshers Eligibility Criteria : Any graduate, except BTech, BCA, MTech, or MCA degree, are not eligible.
🚀 Launch Your IT Career with HCL – Walk In on 1st March 2025!
